Shipping

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Order Processing

Orders are typically processed within 1–2 business days. Pre-orders or custom bulk orders are 4-6 weeks.

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Shipping Method

Orders are shipped via USPS Priority Mail® Flat Rate.

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Shipping Area

At this time, we ship within the United States only.

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Shipping Costs

Wholesale buyers are responsible for all shipping and insurance fees. Shipping costs will be calculated upon order completion and added to your final invoice prior to shipment.

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Tracking

All USPS Priority Mail shipments include tracking. Tracking information will be provided to customers when available.

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Returns & Exchanges

 

• All sales are final.

• Orders must be inspected upon arrival.

• Shipping damage, shortages, or manufacturing defects must be reported within 5 business days of confirmed delivery.

• Approved claims may be resolved with a replacement item or store credit.​​​

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Claims, Damages & Defective Items

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Every jewelry order is carefully inspected and securely packaged before shipment. Please inspect your merchandise immediately upon arrival. If you discover shipping damage, shortages, or a manufacturing defect:

• Notify us within 5 business days of confirmed delivery.

• Include photographs of:

  • the outer shipping carton,

  • the interior packing materials,

  • and the affected jewelry item(s).

• Additional instructions may be provided after we receive your claim.

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Questions?

If you have questions about your order, shipping, or a claim, please visit our Contact page. We'll be happy to assist you.